Let's Talk About Customer Support Outsourcing
Increase CSAT Across All Channels
Your customers expect an exceptional experience that is seamless and personalized, no matter what channel they are on:
Benefits of Outsourcing Customer Service to Balaji BPO PVT LTD
We'll set KPIs for each key metric, constantly monitoring the performance of your Agents.
We train all member to get native proficiency in English and in the language of business, and the legal system.
Your business can now more easily scale up or down a workforce, or venture in to entirely new lines of business.
Reduce your chances of employment related litigation to zero.
Turnkey HR Admin
We will make sure to comply with all government regulations, and run payroll twice a month. Leave the compliance to us.
You’ll be able to maximize your in-house manpower's focus on more strategic initiative that boost sales and profit.
New Talent Pool
Universities churn out fresh grads every year, many of which are ready to work in the outsourcing industry.
Start providing 24/7 customer support to your customers. We also do off-peak and weekend support.
Remove the Headaches
Besides the tremendous cost-savings, reducing management headaches is the second most common reason people outsource.
Outsourcing can improve your work-life balance. We’ll take care of the repetitive and arduous tasks that take up your time.
Complete form to request a proposal
Tell us about your outsourcing needs. You will receive a proposal in 1-2 days.